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9 / 10 Guest Rating

La Caserne Chanzy Hotel & Spa, Autograph Collection

18 RUE TRONSSON DUCOUDRA, Reims, 51100, Reims, FR

La Caserne Chanzy Hotel & Spa, Autograph Collection - main view

About the Property

Luxurious Spa Experience
Indulge in massages and relaxation at the spa, along with a health club, indoor pool, and sauna.

Delightful Dining and Entertainment
Enjoy coffee at the cafe, snacks at the deli, and evening drinks at the bar/lounge. Attend the daily complimentary reception.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, a business center, and meeting rooms.

Experience luxury at La Caserne Chanzy Hotel & Spa, Autograph Collection, steps from Notre-Dame de Reims. Book now for a memorable stay!

Facilities & Amenities

Full-service spa
Fitness facilities
Arcade/game room
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 King Bed, Courtyard View - Photo 1
Room, 1 King Bed, Courtyard View - Photo 2
Room, 1 King Bed, Courtyard View - Photo 3
Room, 1 King Bed, Courtyard View - Photo 4
Room, 1 King Bed, Courtyard View - Photo 5
Room, 1 King Bed, Courtyard View - Photo 6
Room, 1 King Bed, Courtyard View - Photo 7
Room, 1 King Bed, Courtyard View - Photo 8
Room, 1 King Bed, Courtyard View - Photo 9
Room, 1 King Bed, Courtyard View - Photo 10
1/10

Room, 1 King Bed, Courtyard View

1 King Bed215-sq-foot room with courtyard views Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Espresso maker, minibar (fees may apply), and electric kettleSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Detached private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Fresh bed sheets (on request), air conditioning, and heatingAccessibility - Lever door handlesEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryer

Chanzy, Guest room, 1 King, Courtyard view

Non-refundable
Room Only
20% OFF$516.41

$413.13

Includes taxes & fees

Chanzy, Guest room, 1 King, Courtyard view

Non-refundable
Breakfast Included
20% OFF$597.34

$477.87

Includes taxes & fees

Guest Reviews

9
Exceptional127 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.4
Service8.9
Location9.4
Room Quality8.8
Amenities8.4
Value for Money8.8
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

E
Elizabeth
Verified booking
partner
Standard Room
Stayed in Jan 15, 2024

"Exceptional"

10.0

Fabulous position and view, a lovely room, good spa and an excellent meal for dinner.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Jan 13, 2024

"Exceptional"

10.0

A wonderful hotel with glorious views of a beautiful Cathedral!

Helpful?
Y
Yiftach
Verified booking
family_with_children
Standard Room
Stayed in Nov 25, 2023

"Good"

4.0

Bad experience

Helpful?
B
BAR
Verified booking
partner
Standard Room
Stayed in Nov 25, 2023

"Good"

4.0

Terrible service. The stuff are arrogant and unhelpful. Tried to charge me a night for a double price compare to the night offered in the application. Tried to charge me for breakfast that is already paid. The room was set to 28 degrees - and the hotel does not have a technician to fixe it. Overrated hotel and not recommended

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Oct 11, 2023

"Exceptional"

10.0

Great location, great staff, clean and maintained well.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 4, 2023

"Exceptional"

10.0

Amazing location. Really nice rooms

Helpful?
H
Harry
Verified booking
Standard Room
Stayed in Sep 22, 2023

"Over priced look elsewhere "

8.0

We had to move rims as we were not put in the room that we booked. Our room was sooo noisy. We had booked a court yard view room and was told they upgraded us to some other room in which we were not informed off i till after we asked to be moved due to noise. It was clean but the pool Spa needed maintenance upgrade as jets in spa pool were not working. No towels etc etc. breakfast was ok. They did have gf bread but that’s it. Fresh fruit and juice in the foyer through the fat was a nice touch. This hotel is soooooo over priced paying over $600aud a night and having a horrible gutsy night experience having to pack up our bags etc to move was disappointing indeed. So no we did not get the room we booked over 10 months earlier. Was told no court yard rooms available??? Champagne bar looked not used in how long. When staying in the Champagne capital one would expect their champagne bar to be one of an experience.

Helpful?
B
bill
Verified booking
Standard Room
Stayed in Sep 15, 2023

"Excellent"

8.0

Perfect location to walk to all restaurants and cafes. No drawers to put you clothes which was odd but we managed, if it was for a weekend would t matter but it was part of a 2 week trip so bags on the floor. Overall a beautiful hotel with well trained staff and a quiet ambience

Helpful?
W
William
Verified booking
partner
Standard Room
Stayed in Sep 2, 2023

"Excellent"

8.0

The hotel is very nice and a great location to the Notre Dame, shopping and dining. The resturant at the hotel is not good. Poor service and quality of good did not match the hotel. Other dining options just walking distance was great. Also rooms are too small even for 2 people. We could not unpack our bags.

Helpful?
C
claire
Verified booking
partner
Standard Room
Stayed in Aug 27, 2023

"Exceptional"

10.0

As usual another wonderful stay. Amazing service, comfortable amenities great food great location, we needed a break from the kids and had to choose somewhere and loved it so much we went back, reims is beautiful and with so many champagne caves to visit all I have is excuses!

Helpful?
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