Crowne Plaza Birmingham City Centre by IHG

The hotel is beautiful and very comfortable

Parking was a bit of a maze and ended up walking a lot through dark aisles. Also, to get to the city center had to walk under a bridge with many homeless, felt a bit unsecured.

Good location, close to the centre and Chinatown. Has a car park underneath but no charging points. Would have found another car park with an ev charger

The room was on the fourth floor but very old and tired. The water from shower head and basin tap had the same problem, very hot water first for about 2 minutes, then it turned to warm or cold as you wanted. Even when it was set as cold at the beginning. So it was very confusing before I realised it. Thought we didn’t have any cold water at the moment. It was nearly midnight. All children were very tired. I was ready to let them go to sleep without washing. The shower was over the bathtub with unadjusted angle which led flooding every time someone had a shower. The shower screen was very narrow which made things even worse. The shaver socket was very difficult to plug in, when checking what was wrong, I saw both holes were blocked by the fluffs. The basin drain was broken, it could only drain the water very slowly. So when you had to run the hot water for 2 minutes, small basin was filled up quickly and fortunately the overflow worked surprisingly. I don’t normally leave bad reviews so easily, but after being served food by robots in a hotpot restaurant that evening. You came back to this, like you traveled back in a Time Machine. Breakfast was cheap so you get what you paid for I guess? When seeing the ‘smoothie’ in jugs I couldn’t help laughing. Maybe I misread the label? It was yoghurt or jam? Thicker than yoghurts.

Very clean/ modern But our door broke and had to change room which was a bit annoying but it was a nice hotel

Parking is to expensive and the hotel is already over priced in my opinion

The staff were very helpfull

Very convenient for our concert at the Utilita Room was good and the bed was comfortable.

The drinks were very expensive