DoubleTree by Hilton Nashua

Everything the pool hot tub clean comfy rooms the restaurant

Location is great and facilities are clean.

During my stay the hotel was full of unruly children staying there for a local soccer tournament. The children were running up and down the hallways kicking guests doors until late in evening. They actually broke the elevator by forcing the doors open resulting in guest getting trapped and the fire department had to respond and rescue the guests. The parents of these children did nothing. When I called the staff they did nothing. There was no security on site. I expected more from a hotel with the Hilton name. I’ll never stay there again.

La qualité du personnel

Bruit du système de chauffage et climatisation

Kid thought out was a castle lol. Pool and hot tub were nice. Restaurant was nice. Beds and pillows were really comfortable.

Beautiful place, nice room, comfy bed but the bathroom could’ve used another cleaning as there were hairs and a spider with its’ web at the base of the shower.

Cleanliness

Elise was amazing, she was laughing, joking, and made my experience an all time joy. When I come back, I’m definitely going to look for her. She was very professional, and made sure my drinks were always full

did not receive breakfast

front desk beds missing bed wifi was overcharged by hotel thankfully i spent time on the phone with booking.com to clear up the problem

This was the worst experience I have had in a hotel by far. The hotel was literally taken over by a soccer club of some sort that had young kids playing soccer in the hallways at all hours of the evening. The kids were bouncing balls off the guest room doors. The pool area was even worse. Guests couldn't use the pool since the soccer club took over the entire area for hours playing soccer in the pool. To make matters worse, some of the kids rendered the hot tub unusable by putting soap in it. It had to be closed. It will be very disappointing if the hotel 'management' takes this post down so no one knows the truth about what happens here. This is not the first occurrence of such behavior being tolerated instead of this place being run as a hotel for guests. This experience was the most egregious display of kids run amok with no parental supervision that any hotel guest should have to endure.