Sonesta Philadelphia Rittenhouse Square

Location was very good. Breakfast options were limited but good. Staff was very helpful and pleasant.

I liked that there was a roof top pool. The parking attendants were super efficient.

The pool area was crowded and wasnt kept clean, and there were no towels. The bed was uncomfortable to me. The bathrooms could use some updating. The website makes the place look much nicer than it is.

Reception was easy. Room was comfortable and clean. Location was excellent. Valley parking, though pricey, was very convenient and accommodating.

Room as expected. Small but OK bathroom.

Air was set at 70 and no matter what we set it stayed at 70. Handout from front desk at check in stated that daily room service included fresh linens & towels. It did NOT happen.

Location and security

The rooms were spacious, clean and comfortable. The location was central but not as luxury as some others like the Sofitel which is a bit pricier. If you are looking for value and comfort this is perfect. If you want luxury and more of a social scene perfectly situated in the heart of Rittenhouse then may be worth to spend a little more. Staff was very helpful and friendly.

The lobby was very tacky and not appealing. The entrance to hotel could have been more appealing as well. Felt very sketchy but the rooms were very nice, clean and comfortable.

Good location.

Very expensive. Customer service was not great. Weren’t made aware of needing pool wiring bands. A lot of rules. Bar not open at the pool. 10 dollar per day couldn’t be used at the bar.