Quality Inn & Suites near St Louis and I-255

coffee maker is filthy; cockroach in the room

Place was nice and clean and in a good area.

I’d like to say I really loved the staff

Disappointed that the pool was closed I don't think they know how to properly maintain the pool it had chemicals in it unsafe to use😔

Location

Didn't clean the room daily Same breakfast everyday

We stayed for 6 nights. The good things easy checkin, breakfast was good. Pool was nice and not really busy. The down side, in the 1st 4 nights our bed was made once, garbage was not emptied for 3 days. When i complained i was told that if there was lots of garbage i could take it outside myself and put it in the garbage cans outside which were always full. we complained again the next day and they moved us to a different room. Side note we did receive clean towels everyday. The next morning after we moved our room was cleaned and garbage taken out. I mean we did not have a lot of garbage.

The hotel itself was alright, but it was not in a good neighborhood. There was a good sized puddle in our bathroom multiple times. At first I thought it was from us showering, but the. I figured out that the sink was leaking. The hairdryer in the bathroom was rusted and got rust specks on my daughter when she took it off of the wall. When we went to use the pool there were not enough pool towels for our family, but the girl at the front desk was able to get us some when we went and asked. Probably would not stay there again.

Close to get to my family

Not cleaning the corners in bathroom. Not cleaning the doors. Hair dryer need to be replaced.

Quiet enviroment

Muggy ,clamp, dirty room.

Location was close to relatives and stores.

The rooms were not clean,little to no maid service. The rooms were so humid that my bed covers were damp. Floors were dirty hallways were filthy and odors were coming from the air-conditioning unit. It was clay ,creepy and icky