Hampton Inn & Suites Macon I-75 North

The breakfasts are mostly processed food so we skip them and drink the coffee. Sometimes I'll pick up a banana.

The Hampton rooms often seem to have "short" violets so it's hard to get up and down.

Clean

Cost was higher than previous stays at the same place

The hotel itself was just okay , but the check-in experience definitely got things off to a disappointing start. The front desk staff came across as rushed and not particularly welcoming, which was surprising considering the level and reputation of the property. After a long day of travel, a little friendliness would have gone a long way. That said, once we got settled in, the experience improved significantly. The room was extremely clean, comfortable, and well maintained. The beds were comfortable, the atmosphere was quiet, and the overall property was attractive and relaxing. Housekeeping did an excellent job, and other staff members throughout the hotel were much more pleasant and accommodating. The amenities were great, and the location was convenient for everything we wanted to do. Despite the rocky first impression, the quality of the hotel itself helped make up for it. I would likely stay here again, but I do think the front desk staff could improve their customer service and make guests feel a little more welcomed upon arrival. First impressions matter.

The lady at check in was less than friendly. Every hotel let me add to my Hilton Honors points at check in. This lady told me I couldn’t use them because booking.com was a third party. Which is untrue.

Location was great and the late check was great 👍