Holiday Inn Newport by IHG

Have stayed here about 10 times and have never been disappointed (other than the majority of the Wales rugby results). Rooms have been refurbished so has really improved the place, bar is excellent as is the breakfast. Staff always friendly and eager to help - first class service.

The only downside is the look of the place it is very dated - but the inside is very modern and of a high standard.

Our room was great - spotlessly clean and spacious with everything we needed at hand Location is great for the ICC - just across the road with plenty of parking

We had planned to eat here but changed our mind and walked a mile up the road to a pub for food. At times when the bar was busy there was one staff member and later in the evening noone behind the bar we noticed a few people wait at bar and as no sign of staff walked away

Location

Clean

Comfortable room. Good shower. Taxis to the centre were good

Breakfast was too expensive. Went out.

Cleanliness

NA

Great stay. Thanks to Tarra who was very helpful during breakfast. The hotel, being close to the train station, makes the stay enjoyable.

The room was clean and very cosy and comfortable. The location is also close to ICC Wales where we attended an event which is really helpful for us.

Only thing is when we booked the room it says has a soundproof feature but we can hear guests or staff coming in and out of other room and or banging the door or people talking next door. Otherwise the stay is very pleasant and the hotel itself is so clean.

Shower was really weak. Building in general was tired outdoors. Signs etc needed cleaning