Extended Stay America Suites Indianapolis Northwest I465

It was an average stay. Breakfast was a joke. They served granola bars and coffee. Just say on the website no breakfast.

Needs to clean n update the property…but most definitely need to clean better

The cleanliness

I was in a room that had a door that went to the furnace and the furnace ran all light off and on it was loud. It was room 234 and there were upstairs must’ve been kids and they were running and jumping all night, I called downstairs to the lobby the front desk about three or four times Between one and 3 AM and never got no answer. Actually, the bathtub was slick and when I got in there to take a shower, I slept and fell in my back and elbow. I’m OK, but it was tough getting out of the tub. Other than that. It was a good experience.

A surprisingly good hotel for the price. Much nicer than we expected, in fact. Spacious, clean room, quiet and no unpleasant smells. Bed was comfortable, nothing to complain about. The staff were excellent — friendly and helpful. I wouldn’t hesitate to stay there again.

Guy at the front desk was very closed off not really friendly, they said they had breakfast but it’s only coffee and a small amount of muffins you would have to ask them to bring more muffins out, my shower for the king room did not work but I did not feel like changing rooms or being a “Bother” I think they judge everyone here the same , we were just staying for a night away with family. They really just need new workers with integrity, and good cleaning skills. 4/10

Good location

Quite dusty, a couple dead bugs, ac didn’t work, Dennis made many mistakes, old soap

The lady at the counter.

Waiting 25 min to check in well after 5 pm while they wait for the mgr to tell them what room she wants me in after a 6 hour drive was annoying . The lady at the desk was super nice and helpfull but her hands seemed tied. Window in my room was open and o did not see ot till the next morning. I swear it was filthy i hope its not mold. Grab and go breakfast. Coffee and packs of oatmeal…….i have stayed here many times and it just goes down hill. People loitering in lobby and halls slamming doors and banging at hours. Ill pay more and stay some where with a banana fir breakfast

I had issues checking in and also my sons oculus goggles was stolen out our room .