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7.4 / 10 Guest Rating

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

441 Electronics Pkwy, Liverpool, New York, 13088, Liverpool, US

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark - main view

About the Property

Discover your perfect getaway at Randolph House Hotel, Trademark Collection by Wyndham, where comfort meets convenience in the heart of Liverpool.

Recreation & Relaxation
Unwind in our 24-hour fitness center or enjoy breathtaking views from our terrace and garden. Stay active or simply relax in serene surroundings—a perfect retreat after a busy day.

Accommodations & Connectivity
Choose from 198 air-conditioned guestrooms designed with your comfort in mind. Stay connected with complimentary wired and wireless internet access, while enjoying your favorite cable programming in a cozy atmosphere.

Event & Meeting Spaces
Planning an event? Our expansive 30,000 square feet of flexible meeting rooms and conference space accommodate everything from business meetings to elegant weddings, ensuring a seamless experience for you and your guests.

Your unforgettable experience awaits—secure your booking at Randolph House Hotel today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 1
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 2
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 3
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 4
1/4

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Hearing/Mobility Accessible Room, Roll-In Shower, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.27

$81.02

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
1/3

Room, 1 King Bed, Non Smoking

1 King BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 King Bed Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.27

$81.02

Includes taxes & fees
Room, 2 Double Beds, Non Smoking - Photo 1
Room, 2 Double Beds, Non Smoking - Photo 2
Room, 2 Double Beds, Non Smoking - Photo 3
Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Room, 2 Double Beds, Non Smoking

2 Double BedsSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

2 Double Beds, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$106.55

$85.24

Includes taxes & fees
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 1
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 2
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 3
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 4
1/4

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.27

$81.02

Includes taxes & fees

Guest Reviews

7.4
Very Good378 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness5.8
Service8.8
Location9.3
Room Quality6.8
Amenities7.3
Value for Money6.7
Food and Beverage5.8
Overall Experience8.8

Select topics to read reviews

J
Justin
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Excellent"

8.0

It was ok

Helpful?
W
Wesley
Verified booking
family
Standard Room
Stayed in Oct 11, 2025

"Good"

6.0

Wi-fi was listed but it did not work in the room number 640. Registration clerk told me that nothing can be done about it, that this room is far and the wi-fi signal is poor., He refused to switch the room.

Helpful?
T
Teresa
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

The beds are small and there was hair on the bathroom floor.

Helpful?
R
Robert
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Excellent"

8.0

Overall, the stay was outstanding. The minuses would be: no refrig or microwave in room, it was difficult to see signage for the hotel from the road.

Helpful?
E
Edward
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0

It’s a nostalgic property, a little out dated but still an excellent value. The employees were very nice.

Helpful?
M
Meredith
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Good"

2.0

No hot water. Awful

Helpful?
E
EDWARD
Verified booking
partner
Standard Room
Stayed in Oct 7, 2025

"Good"

4.0

Very disappointed in this visit. Our first room had a malfunctioning TV and the a/c was a free standing unit that's hose was duct taped to the window to ventilate. The second room we were given had a thermostat that didn't work properly. It was set at 65 degrees and the temperature in the room was 76 degrees and climbing. The third room, at least, had a functioning TV but another a/c unit that was vented out the window. The desk clerk didn't seem to be very infomed. I did the online check-in but had to do it again when we got there. She said she didn't see it - although it didn't appear that she actually looked. My husband asked about the "free bottled water " and she said she didn't know anything about that. The breakfast was mostly very cold including the eggs. However, the bacon was warm. It was extremely underwhelming. This is the first time I've written a negative review for a hotel. And we've stayed in many over the years and never as disappointing as this.

Helpful?
A
Avel-Kristoffer
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

.

Helpful?
L
Lucia
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0

Parking was fine and I did not go to the gym.

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

We had the best room they offered, 6th floor, kind bed... No refrigerator in the room, coffee maker with no coffee or condiments. Only 1 towel and 1 wash cloth in the bathroom. Only 4 pillows on a kind size bed! Coffee downstairs tasted like jail coffee, awful. They sheets, blankets, towels all smelled like county jail, so if you want to know what an inmate smells, come here lol.. I'm not joking.

Helpful?
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