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7.4 / 10 Guest Rating

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

441 Electronics Pkwy, Liverpool, New York, 13088, Liverpool, US

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark - main view

About the Property

Discover your perfect getaway at Randolph House Hotel, Trademark Collection by Wyndham, where comfort meets convenience in the heart of Liverpool.

Recreation & Relaxation
Unwind in our 24-hour fitness center or enjoy breathtaking views from our terrace and garden. Stay active or simply relax in serene surroundings—a perfect retreat after a busy day.

Accommodations & Connectivity
Choose from 198 air-conditioned guestrooms designed with your comfort in mind. Stay connected with complimentary wired and wireless internet access, while enjoying your favorite cable programming in a cozy atmosphere.

Event & Meeting Spaces
Planning an event? Our expansive 30,000 square feet of flexible meeting rooms and conference space accommodate everything from business meetings to elegant weddings, ensuring a seamless experience for you and your guests.

Your unforgettable experience awaits—secure your booking at Randolph House Hotel today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 1
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 2
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 3
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 4
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 5
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 6
1/6

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Deluxe Room, 2 Double Beds, Non Smoking - Photo 1
Deluxe Room, 2 Double Beds, Non Smoking - Photo 2
Deluxe Room, 2 Double Beds, Non Smoking - Photo 3
1/3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double BedsSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

2 Double Beds, Deluxe Room, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$111.79

$89.43

Includes taxes & fees
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 1
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 2
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 3
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 4
1/4

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Hearing/Mobility Accessible Room, Roll-In Shower, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
1/3

Room, 1 King Bed, Non Smoking

1 King BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 King Bed Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Room, 2 Double Beds, Non Smoking - Photo 1
Room, 2 Double Beds, Non Smoking - Photo 2
Room, 2 Double Beds, Non Smoking - Photo 3
Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Room, 2 Double Beds, Non Smoking

2 Double BedsSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

2 Double Beds, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$111.79

$89.43

Includes taxes & fees
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 1
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 2
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 3
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 4
1/4

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees

Guest Reviews

7.4
Very Good378 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness5.8
Service8.8
Location9.3
Room Quality6.8
Amenities7.3
Value for Money6.7
Food and Beverage5.8
Overall Experience8.8

Select topics to read reviews

T
Tracy
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

2.0

This property should not be operational. We were told we would have a renovated room, and while it may have been painted, & possibly had some work done (evidenced by sheetrock dust on surfaces), it certainly was not nearly completed. Sat in the lobby several times during my 2 night stay & the continuous number of complaints coming to the front desk was almost unbelievable. The entire hotel was in poor condition & laden with all different issues (card key doesn’t work, shower leaking, no hot water, no AC available, filthy bathrooms, stained bedding & walls, no one at the front desk, etc.). The hotel was sorely understaffed & the owners should be ashamed at how they are operating it. We will not stay at this or any other Randolph House Hotel, Trademark Collection by Wyndham ever again.

Helpful?
G
Georgia
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Safe n comfortable… popcorn is the best !!!

Helpful?
S
Sonia
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

2.0

This hotel was awful. The bed sheet was stained, the toilet is behind the bathroom door and the air conditioner did not work, a portable one was brought in, with the hose stuck in the window. The smoke detector battery was chirping because it was dead. The overall feel of the hotel was old.

Helpful?
R
Roger
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

2.0

Property ok front desk friendly but a month after stay still trying to get an incorrct charge refunded!!

Helpful?
E
Eric
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Good"

2.0

Should be shut down to upgrade first

Helpful?
K
Karel
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Good"

4.0

No hot water in the morning. Property is run down and needs a major refresh.

Helpful?
J
Julie
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Excellent"

8.0

Parking easy

Helpful?
M
Mohammed
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Good"

2.0

Charged twice and still trying to fixed. Bathtub water stuck, no room service come to fixed the bed and room

Helpful?
I
Ira
Verified booking
partner
Standard Room
Stayed in Sep 26, 2025

"Exceptional"

10.0

All checked outstanding. Breakfast was delicious!

Helpful?
J
Joshua
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Good"

2.0

Awful hotel not even sure how this place is still operating, portable a/c that didn't keep room cool sink was clogged so was bathtub room smelled disgusting NEVER stay here

Helpful?