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7.4 / 10 Guest Rating

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

441 Electronics Pkwy, Liverpool, New York, 13088, Liverpool, US

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark - main view

About the Property

Discover your perfect getaway at Randolph House Hotel, Trademark Collection by Wyndham, where comfort meets convenience in the heart of Liverpool.

Recreation & Relaxation
Unwind in our 24-hour fitness center or enjoy breathtaking views from our terrace and garden. Stay active or simply relax in serene surroundings—a perfect retreat after a busy day.

Accommodations & Connectivity
Choose from 198 air-conditioned guestrooms designed with your comfort in mind. Stay connected with complimentary wired and wireless internet access, while enjoying your favorite cable programming in a cozy atmosphere.

Event & Meeting Spaces
Planning an event? Our expansive 30,000 square feet of flexible meeting rooms and conference space accommodate everything from business meetings to elegant weddings, ensuring a seamless experience for you and your guests.

Your unforgettable experience awaits—secure your booking at Randolph House Hotel today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 1
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 2
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 3
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 4
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 5
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars) - Photo 6
1/6

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Mobility Accessible Room, Bathtub w/ Grab Bars, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Deluxe Room, 2 Double Beds, Non Smoking - Photo 1
Deluxe Room, 2 Double Beds, Non Smoking - Photo 2
Deluxe Room, 2 Double Beds, Non Smoking - Photo 3
1/3

Deluxe Room, 2 Double Beds, Non Smoking

2 Double BedsSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

2 Double Beds, Deluxe Room, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$111.79

$89.43

Includes taxes & fees
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 1
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 2
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 3
Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower) - Photo 4
1/4

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Hearing/Mobility Accessible Room, Roll-In Shower, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
1/3

Room, 1 King Bed, Non Smoking

1 King BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 King Bed Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees
Room, 2 Double Beds, Non Smoking - Photo 1
Room, 2 Double Beds, Non Smoking - Photo 2
Room, 2 Double Beds, Non Smoking - Photo 3
Room, 2 Double Beds, Non Smoking - Photo 4
1/4

Room, 2 Double Beds, Non Smoking

2 Double BedsSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

2 Double Beds, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$111.79

$89.43

Includes taxes & fees
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 1
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 2
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 3
Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars) - Photo 4
1/4

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

1 Double BedSoundproofed roomInternet - Free WiFi 25+ Mbps and wired internet accessEntertainment - 43-inch TV with premium channelsSleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and heatingAccessibility - Lever door handlesNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$101.29

$81.03

Includes taxes & fees

Guest Reviews

7.4
Very Good378 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness5.8
Service8.8
Location9.3
Room Quality6.8
Amenities7.3
Value for Money6.7
Food and Beverage5.8
Overall Experience8.8

Select topics to read reviews

R
Robert
Verified booking
family
Standard Room
Stayed in Sep 15, 2025

"Excellent"

8.0

Friendly staff Still in process of remodeling

Helpful?
S
Solomon
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

6.0

Overall I enjoyed my stay

Helpful?
R
Rita
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

4.0

The bath room floor in the room was tacky. The staff were very nice especially a young man named Russ. Parking was good. The breakfast left a lot to be desired. No hot breakfast but trays set up. Coffee the first morning was cold. Selections very limited. Don’t know that we would stay with you again.

Helpful?
J
Jeffrey
Verified booking
partner
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

This was a great room. I was hesitant because of bad reviews, but it was great. Every staff member I came across was helpful and friendly. Stella, the puppy was adorable and no bother at all. The room/bathroom was clean and nice. I did remove the comforter from the bed as it was stained, but obviously had been cleaned. I would definitely stay here again.

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Good hotel "

10.0

Perfect hotel for a quick trip to Syracuse!

Helpful?
P
Paulette
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Excellent"

8.0

A work in progress

Helpful?
C
Carrie
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Good"

4.0

The hotel should reconsider being open during their renovation - while their front desk agent was friendly, the state of the rooms is less than ideal. In one, the headboard is pealing, the dressers chipped, the wall cracked and there was a smear of something from someone on the wall that I don’t want to know what it is. The front desk issued a key to one of my team members to a room on the 4th floor that is under renovation - they had to return to the front desk for another room and key. The surfaces in another room was sticky, there were no cups or even a tv remote available. Please take care of your customers and reconsider being open at this juncture.

Helpful?
B
Bharat
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Good"

6.0

Still under renovation!

Helpful?
S
Sandra
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Good"

4.0

I have no idea how this hotel received high mark reviews. This is at best a 2 star hotel. Check in is at 3PM. They did not have my room ready at 3:30 PM. I waited until 4PM and they still did not have a room available. When I returned at 9:30 PM the room provided was in very poor shape and they had to give us another room. The front desk staff were actually very good. Doing the best they could with what they had.

Helpful?
V
Vicki
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Good"

6.0

Bathtub drain nearly completely clogged. While taking a shower, (normal amount of time), water depth raised to mid-calf & drained extremely slowly.

Helpful?
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