Quality Inn Richmond North

Room floor lamp inoperable due to plug cut off the cord. No coffee on coffee station in room. Local TV channels could not be received. Shampoo not replenished during housekeeping.

The halls smelled of smoke. The room was ok. Our sink was clogged and there were hairs on the counter. It was a battle trying to get an extra towel and wash cloth.

Area by the ice machine and vending smelled strongly of cigarette smoke, (possibly from the employee room next to the ice machine.) The vending machine was empty. The swimming pool had a family of ducks living in it. The location was convenient. The website doesn't match the policies posted by the registration desk.

Muy sucio para ser franquicia Quality. Falta mucha limpieza.

We had no smoke sector, people yelling all night, smelt like a 30 yr old bar with smoke and stale booze, the window glass was cracked, the bed spread had cogent burns

The Room was Dirty looked like water had leaked through in the Bathroom and over the bed in the room. Wasn't wet but previous water damage was never fixed and ceilings repaired. I had to wait for over 30 minutes to get registered even though I had already booked the room online and paid as their systems were down. Very little good I can say. Very bad experience

Quartos extremamente sujos, cheirando cigarro incenso que pedir pra trocar o quarto por duas vezes vezes pois o primeiro entregue estava ocupado com outros hóspedes e o segundo o cheiro de cigarro e limpeza eram deploráveis, reservervamos 4 quartos para uma noite e todos eles estavam muito sujos, recepção sem recepcionista, tivemos que aguardar alguém na recepção por 15 minutos quando chegamos! Enfim não recomendo a ninguém.

The hotel is very run down. The overall smell is terrible inside the lobby and the rooms. The "non-smoking" room smelled of smoke and was not very clean. I had to wipe the toilet seat before using and the tub was unusable. Paint peeling off the tiles and the tub itself. Garbage outside the doors was left and large rocks were left at the outside entrances (obviously so people didn't have to use their keys each time) - very unsafe. My husband took a picture of a large bug (which I am too afraid to look at) so not sure what is was! thank goodness we were checking out when he saw it otherwise I wouldn't have been able to sleep. The morning continental breakfast had no cream for coffee, no attendants wiping down tables, people were having to look in cabinets for sugar and other supplies...ran out of yogurt, waffle maker was a mess, etc etc. I would never recommend this place to anyone!

the room was dirty bed linens where stained no remoter for tv everything old and falling apart

This place is absolutely awful. Lights, phone, tv remote, clock all not working. Toilet wasn’t clean. Smuts on bedspread. Curtain had rips in them. HoweverJust disgusting! The smoke alarm was gone and had what looked to be tissue stuffed in it. The place should be shut down.