Red Lion Hotel & Conference Center Cheyenne

The staff was outstanding.

We stopped in at 12:30 to check in early we were told the pet rooms were not ready yet but 2 other customers without reservations were allowed to check in. We came back after 3 and were told by the extremely rude front desk lady 7/23/25 at 330 pm that we did not book a pet room, and we needed to call Expedia Expedia cs tried to call Red Lion as instructed no one would answer the phone. I talked to the rude front desk as she was the only person checking in guests with a line of 12-15 people waiting as she screamed at me you need to cancel your room I do not have a room for you. I do not have time to answer the phone. Talked to other guests that did not get to check in until 11 pm. NEVER AGAIN!!!!!

Sean and Devon were excellent!!

No internet room and bed were nice

Good place to stay in Cheyenne

Very good 👍

In town for CFD. Check in was at 3:00. We arrived at 3:30 and saw tons of people just sitting in the lobby. Staff advised that rooms were not ready because they were short staffed. They said they would call us when our room was ready. We waited until 5:30 and never received a call, so we went back to the hotel. We were then given a key to a "king bed room". When we arrived at the room, it had no front door. Apparently maintenance was replacing the door, but no one mentioned that to us. Additionally, we were supposed to get a king bed, and this room has a queen (or possibly even a full - it was tiny). Super disappointing and not even a "Sorry" from the staff. They acted like they were doing us a service just by being there. I asked if our room would be discounted due to all of the trouble and they said "no, because then we would have to give everyone a discount". If you can find alternate accomodations, I'd highly suggest doing so!

Friendly staff. Room could be cleaner.

Decent place to stay for Frontier Days. Lots of parking and easy to get to the fairgrounds.

construction under way at the site