Red Lion Hotel & Conference Center Cheyenne

Room was not ready when we arrived at 4:00. We went for dinner, and room still was not ready at 6:00. The room was clean, but we were not allowed to occupy it because there were no towels in the bathroom. We had to change and get ready for our evening event in the lobby’s public restrooms, which was gross. We paid close to $400/night, and certainly expected our room to be ready by check in time, which is 3:00. There was no daily housekeeping service either.

The staff was extremely polite, especially since we booked during frontier days and there was only one person working the front desk. There was some debris from renovations in places like the elevator. The hallway was extremely hot, but the AC in the rooms was wonderful. We did not partake in the breakfast, my son has social anxiety and it was set up so you would have to snake your way across the seating area to get to the food and it was pretty crowded due to the rodeo folks staying.

We have stayed here several times. The staff is always friendly and helpful. There was a mix up with my pet reservation and they went out of their way to fix the problem.

Nice

Good stay overall

Price was a little high for the condition during their remodel.

Our room wasn’t available at check in. They gave us the wrong room. The power didn’t work. We had to switch rooms at midnight of night of our stay.

Air conditioning didn’t work, under construction and under staffed

Check in was rough due to a busy time with Cheyenne frontier days going on. They finally got room ready. The area was cool but the shuttle was awesome! Doing renovations so they get a pass on that! Bar and food options were good too

Very nice place