Best Western Plus Warsaw

The 2 front desk staff was really nice.

They stole 20 dollars from my 2 year old bc it was him and he forgot it on the tv stand and I never got it back and they swore they couldn’t do anything abt it if the house keeping said they wasn’t in there even tho they was bc they changed trash and left the other trash

Friendly staff, clean room. Plenty of accommodations

Nothing

The staff were very friendly

The bathroom sink did not work. When this was reported we were informed there were no more suites available. A room down the hall was offered instead but was not large enough for my family so we stayed in the room that didn’t have a working sink and then walked down the hall to use the bathroom. The replacement room also smelled like urine.

Breakfast was very good, room was very comfortable. Workers were helpful. Location was convenient with stores and restaurants in walking distance. Seemed safe.

Curtain in rm 329 was half damaged and would not close.

The hotel advertised that they have a laundry facility. But after checking in, am told to go to a laundraumat spending US$ 15 each side.

breakfast

the bait and switch tactic offering a veteran discount or senior discount and the being turned down because I booked through travel agency. that wasn't listed as a requisite to receive it. its a marketing lie of omission.