Raglan Harbour View Hotel

Third attempt to leave a review. worst hotel experience I have ever had in my entire life. And I've traveled extensively in numerous countries. Check-in includes waiting in line with people who are ordering food and drinks. When I stated I was there for the night, the waitress looked at my family with wide eyes and said, "You know it's a shared toilet?" It was indeed, shared toilets and showers down a long hall. No sink in our room. No sink in the common area. Cracked and peeling paint everywhere. There is a loud nightclub across the street, the music kept us up past midnight. At 7:30 AM we were awakened by the sounds of vacuuming and cleaning in the hotel. I asked a staff member when checkout was and was told 10 am. I started doing some work and a staff member came at 9:20 to ask if I was extending? I said no. At 9:30 she came back to say she needed to begin cleaning. I stated I was told checkout was at 10? She said yes, would have to have everything out by 10. I only had my purse and laptop and agreed I would be out. Then they fired up abnociously loud and annoying music in the hall. The whole time, the manager was yelling, swearing and complaining at the staff. At 9:45 the person in charge walked into my room, saw I was still there, swore at me and left. I then went to the common area to finish work. I went to checkout and nobody was at the counter. This was a highly disappointing experience, especially given the high reviews on hotels .com.

Enjoyed our stay. Bed was a bit soft but room was warm for the middle of winter.

The most.comfortable.bed Ive slept in for ages. Friendly staff and clean r9oms and bathrooms. Loved it

I was verbally abused by a staff member for leaving the front door open on my way out for a surf at 8am. A disappointing experience, I won’t be returning.

The history and location was great freindly staff great atmosphere as well handy with restaurant too

Loved the pub, bar, and front porch...lovely wood and stained glass.....didn’t realize that there was no toilet in the room or air conditioner.

Staff very friendly and cooperative. A lovely old pub and very central

Nice friendly helpful staff. Very clean. Nice little lounge area. The toilet/shower facilities are bit limited, but that isnt surprising as it is a historic hotel.

One of the staff just handed a key and didnt explain anything, which was a bit of a meh start to the experience in raglan

Great to visit again