Red Roof Inn & Suites Newport News

Literally nothing besides our room being on the end.

There was trash everywhere in the hallway which smelled. Our room was not clean. There was no smoke detector, a massive hole in the wall, the toilet was nasty and there was hair and such in the bed. It was disgusting. Luckily we only slept there but it wasn’t worth the money in the slightest.

My husband and I checked out before 11 am ( check out time), we would told that we could not wait for our ride to come, our property had to be off of their property quickly. So my husband moved our belongings to the woods behind the motel, my husband and I was siting back in the woods waiting for our ride. The black guy who ran the front desk saw us sitting there and told us that we couldn’t and that we were no longer able to rent a room there. I had to have the ac on and the window open to get air because the room right next store to mine (152). There was weed being smoked and cigarettes being smoked and I have to get air to me because I have asthma and highly allergic to weed. I have told the front desk, ( black guy was working), he was rude as hell and told me to mind my own damn business and he doesn’t care about my health. He also informed me not to speak to anyone else about the issues or he will find a way to make sure we would never be able to rent a room at the red roof on warehouses close blvd, again.

The black guy who ran the front desk

It was clean and very well kept house keeping was on point and quick and the front desk staff were amazing they were very polite and helpful

Nothing I liked everything

I pay day by day and I got double charged for march 9 2026

I would have to go to the front desk everyday until someone came to my room and fixed the tv and now the microwave is out