Red Roof Inn & Suites Newport News

It’s a bed.

It was a sketchy place. Not the cleanest. Had to check to if my car wasn’t stolen lol. Weird smell. Mold.

The room was cozy and comfortable

The floor in our room could've used some cleaning. Not having a microwave was very inconvenient.

Was a good location

Need bigger pillows had to switch rooms 2 times

Nothing

Everything

This place was by far the most DISGUSTING place I’ve ever seen! There were cockroaches on the walls, black spots on the walls that may be mold, there were flies coming out of the drains, there was dirt all over the floors, toilet, in the toilet, on the base boards, in the AC, and there was what looked like a bracket for a towel rack on the wall that had been ripped off. I tried to get a refund for my stay as I wouldn’t even let my worst enemy stay a minute in that room and I was told the manager would have to accept that. When I asked to speak to the manager over the phone, I was told he didn’t have his number, then he did have his number, then kept flip flopping while smiling at my frustration. When I told him I’m not playing around and I need to speak to his manager, the police were called on me. This place is incredibly unprofessional, disgusting, and dangerous for your health. My mother was in that room for a minute and immediately started breaking out in hives. I booked through Expedia and contacted them who attempted to contact the front desk both the night I showed up and the day after. Both days they picked up the phone and once they knew it was Expedia, they hung up and declined their calls.