Fairfield by Marriott Inn & Suites Madison South

Very nice updated room. Would definitely stay again.

Very friendly staff and everything with the property was excellent.

Updated clean property. No dining on site and no restaurants in the area.

Nice Staff

Renovation on our floor, swimming pool closed, noisy. Expensive for what you get

I did not like due to remodeling. Was not informed ahead of time. When I arrived was offered accommodations at the neighboring Sheraton.

I was charged for both hotels and have not been refunded

Perfect!

It was a decent location. Bathroom was big. Water was hot.

We were not informed upon booking that the hotel was undergoing a major reconstruction project, leaving only a handful of open rooms. We were only notified of this upon checking in. The parking lot was hard to navigate, as it was full of construction equipment and workers. There was only one entrance in and out of the hotel, and that was strewn with trash, stray tools, and other hazards. Construction workers were smoking immediately outside the only entrance, which meant our guest room smelled of cigarette smoke. Our room deadbolt did not lock, and when we asked the front desk for assistance, we were told maintenance would be called, and they never showed up, so we had to barricade our door with chairs and suitcases. We were also told all of the amenities included in the price of our stay wouldn’t be available due to the construction, but we could use those at the sister hotel next door…for a fee. We chose this hotel due to great reviews online and due to it being pet-friendly, as we travel with our dog. We were told upon booking that someone would reach out to coordinate accommodations for our dog, and despite us reaching out twice, no one responded. We booked a king bed suite and were given a double queen room, which isn’t that big of a concern, but one of the beds had dirt and hair all over inside the sheets, so we had even less space.

The bed was very comfortable. The staff was very nice.

Hotel under construction, not mentioned on the website. Temporary main entrance, hallways smelled like chemicals "glue and paint", no pool or hot tub available due to construction. Breakfast, cereal with no milk available muffins and small dried out hard oranges. One bonus, they did offer Diet Pepsi for breakfast (would prefer Diet Coke)