ANEW Resort Wilderness Garden Route

Everything. The staff were so helpful. We had to book it very last minute after needing to cancel our booking at a hotel down the road and ANEW were very accommodating on such short notice.

Wilderness war ein Zwischenstop für uns auf der Garden Route. Hübscher und recht touristischer Ort. Das Hotel hat eine schöne Pool- und Gartenanlage.

Das Hotel wirkte sehr kühl und "steif" hier hat das Wohlfühlgefühl gefehlt. Das Personal war auch eher höflich statt freundlich. Das Restaurant war Abends eiskalt und die Rentnergruppe wurde bevorzugt bedient. Und als Highlight hieß es dann, es gibt im Restaurant kein Wasser.

Its situated close to the beach. The rooms are clean and gets cleaned daily. The staff are very pleasant and room service is prompt.

The pool

The property must include breakfast in all the prices

Excellent location

Room was at the back of the hotel and at check-in our car parked at the front. The receptionist told us there was a rear car park & entrance which we used. However there were 2 sets of stairs to navigate carrying several cases. My husband is 75 and I am 72, fortunately a member of staff happened to see us and helped. Someone should have been sent to assist us by the receptionist. The rear car park was conveniently situated near restaurants etc but the actual entrance was a back door. It felt as if we were hotel staff not guests and it could be improved.

Hotel met een luxueuze uitstraling en ruime kamers. Het personeel was vriendelijk en behulpzaam . In de directe omgeving leuke restaurants

De matras was net wat te kort voor iemand van 1,86 meter. Wel was de kwaliteit prima. De kamers zijn wat gehorig

The hotel kindly allowed an early check-in, which we really appreciated.

We booked this stay for my parents’ 30th anniversary. Before their arrival, I called to ask if something small could be arranged in the room to acknowledge the occasion — even just a note. The staff member was very friendly, took note of it, and asked whether my parents drink alcohol (they don’t). However, there was no anniversary acknowledgement in the room apart from a small bottle of red wine. It left us wondering why the details were asked if they weren’t taken into account.