Quality Inn Surfside Myrtle Beach

The staff was very nice! They greeted you when you would come in or leave. They didn’t mind to help when we were out of something. They only down side is they have no elevator. I realize it’s only 2 floors, but it’s not easy carry a weeks worth of stuff up and down stairs. I’m sure if we needed it someone would have helped, they seem friendly enough that they would so.

Nice room for a quick stay

Great stay however we did find a roach. The breakfast was not the greatest.

This room had cockroach feces in the bed sadly I did not see it when I got in because it was dark and upon noticing in the morning I promptly left. The hotel would not even issue a partial refund. Would not stay here.

Rooms are on the small side but adequate. Well appointed. Staff was very nice. Only drawback was being a two-story building and not having an elevator. Had to log 250 pound suitcases upstairs was not good.

They didn’t do room service until you leave so new towel weren’t replaced or room was tidy up

We didn’t have any major issues, but had a few small ones. The photo in the room looked like it had black mold in it. The bathroom shower and tub spouts were not caulked properly so they were very loose. It suited al of our needs and was about as expected for the price point.

When we arrived our room had a foul odor, when we went downstairs to speak with management, we were told that the manager was in a meeting. The clerk then asked what my concern was , I explained to her the smell of the room. Another person from behind the desk followed us to the room. Then once she smelled the smell, she came downstairs with us. She went behind the desk and she explained to the lady behind the desk, she tried to whisper that it was the air and then when I asked her did she say it was the air, she said she didn’t know what the smell was. We were moved to another room but management never did follow up with us. Once in the new room, we noticed that the TV remote did not work. We never mentioned this to management yet when we left to explore the town, the next morning, we discovered a new remote on the desk. That was kind of eery since we never voiced that the remote didn’t work.

Staff was very nice. Room fit our needs well.

Great customer service