Quality Inn Surfside Myrtle Beach

safe clean helpful staff understandably damp on first floor

Excellent

I am currently going through medical situations. Placed on heart monitor. Wasn’t able to make the trip. Paid for insurance protection and wasn’t able to have a refund given. People don’t matter anymore it’s all about a dollar in the times we live in. Will never book again at this chain of hotels or sister hotels.

Very clean, quiet and friendly service.

This was a great place for a cheap staybutthe breakfast left a lot to be hoped for..630 to 930 means at 925 they are closing up...it is basic...no flavored creamers, it was sad...they could have done so much more but no effort. The staff left a lot to be desired. Again of u need a clean place to lay your head this is it but nothing more.

Beds were comfortable. Staff was helpful. During our 2-night stay, we never got our trash emptied and had to go to the front desk everytime we wanted clean towels.

Fine for the price. Room very outdated, air conditioner leaking. Staff was nice

Very conveniently located near Myrtle Beach Airport. Nothing fancy but clean and comfortable. There was a little microwave in the room which wasn't noticed by me in photos or immenities fyi :) As a single woman traveler felt safe even though right on Highway 17! Staff was courteous and helpful in every department ! Everything fit my needs perfectly with nearby restaurants and grocery :)

I booked one night at this hotel using Expedia rewards. We had a late arrival and we were going to stay one night before getting our vacation condo. We entered room and when I went to put my bags on counter in room, a bed bug was crawling. We check the mattress and there was evidence of bed bugs. The woman at the desk documented and proceeded to change our room. The new room didn't seem bad, but again the mattress cover was dirty. We contiplated staying as you can tell the hotel is working to improve with construction and mattresses looked new. Ultimately, we decided not to stay after I read that bed bugs can move via electrical outlets, etc. I called our condo and paid an addition $250 to get in earlier than planned. Expedia will not reimburse me for the rewards I used to book and hotel will not approve the reimbursement. As a premium rewards member and booking all my travels through Expedia, I am extremely frustrated. I would not recommend staying at this hotel and I was extremely surprised at the high reviews. Also, I now doubt the legitimacy of the reviews as they seem pretty basic. Something is not right.

The swimming pool was dirty and could uses a good scrubbing around the rim areas. Many of the lights around the pool had missing lamps, with broken and exposed electrical wires. This looked like a safety hazard. Food for breakfast was limited.