Quality Inn Vineland

Convenient for where we were going

The staff was extremely rude. The roads were blocked off to get to the hotel entrance, when we called to ask for detour directions the staff were rude about it. Check in was even worse! We called twice on the way there once for the detour instructions and once for an early check in. Both staff were rude

Room was clean.

Beds were hard. Coffee pot in the bathroom while a whole empty table is in front of the window. I'm assuming the owners are the ones that are always at the front desk.. they are rude, and training new staff to be rude. More of our kids decided to come than when we booked... They told us the only way they would ALLOW us to stay was to book another room even though 2 of them were going to stay somewhere else in 5 hours. So you'd think that making really good money off my little family would have made them be a little nicer. The woman made it a point to go outside to yell at my husband because he was smoking away from the building... But apparently not within the 25 ft law that we knew nothing about because we aren't from NJ. Would not acknowledge my husband after coming down stairs but rolled out the red carpet and friendly words for the white man that followed right behind him. It's very weird to experience racism from other brown people.

Room was clean.

Arrived at 2PM the door was locked. Women came to door and said could not check in until 3. Then she closed the door and locked it. Once we could check in the vending machines did not work. No signage on when the continental breakfast was available. We arrived at 9AM for breakfast. No breakfast available, it was closed. They also charge your credit card double the room rate as a security deposit. Once they determine if you left the room in good shape then you get the deposit back in 3-5 days. Not right away, only get deposit back at their discretion. Staff was less then friendly. Would not recommend this place to anyone.

It was considered convenient for me traveling for work.

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