HomeTowne Studios by Red Roof Detroit - Livonia

This facility is truly an embarrassment for Red Roof Inn Corporation to have their name associated with it. In addition, I suggest that the Expedia Travel Company remove it from its selections of hotel lodgings. Emergency, nor Courtesy Phone or lines worked! Computer and Debit Card machine was down and no television signal.

One very nice desk lady, one very rude I've. Checked in, went to a concert, didn't realize until we got back to the room at 11:30 that there was no shower curtain no towels and nobody in the office until 11 the next morning. Check out time is 11:00 I called the office at 11:00 asked him if we could stay an extra hour because we have no towels and we had no shower curtain and the lady said we don't do extended checkouts and I said well you're not in the office you all left early last night and you can't get a hold of anybody until check out time and I paid $70 for this room and I'm we're going to take a shower and I need a towels and I need a shower curtain I went down to the office they handed it all to me I put the shower curtain up myself and I took a shower and then that lady was incredibly rude she gave me 30 minutes the other lady said an hour she said take it as long as you need it's fine but that rude lady came back up the stairs we're doing room sexy you're supposed to be out of that room and I was like well it takes it took me 10 minutes to come down there and get the stuff and bring it back up here and two of us are taking a shower and you know world leave when we're finished and she was back in 5 minutes demanding that we leave.

I was a little disappointed. The room did not have drinking cups and the shower curtain was not long enough so that water pooled on the floor. There was no iron available for me to iron my dress shirts and there was only one pillow. The front desk was nice enough to give me an extra pillow. Lastly, the toilet seat was loose.

Needed to cancel my reservation because my car broke down and I could not make the trip, hotel and Expedia were of no help whatsoever even though I had purchased travel insurance, was charged for the first night and the insurance was for nothing

Price. Location.

Was dirty.

There was literal feces on the floor. I refused to go barefoot stood on a personal towel because none were provided. Could hear a loud stereo from under me the whole time. I found a used needle under the bed. There was a body shaped stain on the ground with a lot of scratches that made me feel nervous. The door would not lock or shut the first 5 times I tried to close the door. They charged me $100 deposit on lot that I doubt I will ever get back.

Staff was okay

The shower needs to be redone

Terrible staff and filthy

Everything was terrible