Extended Stay America Suites - Greensboro - Airport

Excellent, professional, helpful and friendly staff. Comfy bed. Good free wifi (it was sufficient for streaming and games so I opted not to pay extra for premium wifi).

Price not commensurate with amenities (i.e., overpriced). Room cleaned every two weeks instead of weekly (was disclosed in policies at time of booking). No coffee maker available. Cooking and eating utensils were not in my room at check in, so I had to ask for them. Provided colander was unnecessary because the pot was not big enough to cook pasta. Appliances in my room's kitchenette were old, rusty, worn, and needed leveling. Rental car or ability to figure out convoluted Guilford County bus schedules is a must because there is no safe place to walk to restaurants other than the closest two, and the nearest grocery store is 3-ish miles away. Grounds need a good clean up (there are no ashtrays on the property, so disposing of butts is a problem. And some pet owners haven't yet learned how to clean up after their pets, so there were piles on sidewalks and grass next to the building.) I guess I would have expected a little more care for the property by guests and corporate alike for the price of the rooms.

What made my stay was the staff! Carolyn, Haley and Debra (I believe thats the right name, may have been Brenda, she was the daytime front desk clerk.) Those 3 ladies made me feel so at welcome and at home, I was stuck in Greensboro bc of the weather and I was really missing home and these 3 dont even know how much chit chatting with them helped my homesickness. They were wonderful and I will definitely recommend this hotel to anyone needing lodging. Thank you ladies!!!

I can't really say there was anything I didn't like. There is always room for improvement but for the price and the service, I cant see any reason to speak negatively in any way about this hotel. As I stated in my other review, the breakfast was minimal but no big deal. There is a Dunkin and McDs real close too.

Staff was friendly, immediately responsive to special request in app (late check in), provided shampoo I had forgotten. Has a great little kitchenette, damn near a studio apartment!

Only thing I was a little disappointed in was the "included breakfast" was just muffins and instant oatmeal and coffee. The only reason I was disappointed was the description says breakfast included, but they let you know upon check in its a "grab and go" breakfast. Not a huge deal, but I would have been a little more prepared for that if it was more clear. A little fruit wouldnt have hurt my feelings. However, because of the service of the front desk ladies, I will definitely stay again.

I like the location being close to the highway

Nothing

Staff was polite and attentive. Breakfast was fine. I used it both mornings. We used the pool too.

The room next door had guests who played their music extremely loud both evenings and middle of the night. Thankfully the staff did address it with success after I notified management.

Clean and good customer service

Quit clean and very amazing

It was pretty clean

I didn't like the fact that they their front desk closed at a certain time and it wasn't anyone in the lobby. I also didn't like seeing people roam around the hotel amd I also noticed that there were people just sitting out in their cars all night, as it they were living in the car. I noticed the cars was filled with lots of clothes amd belongings.