HomeTowne Studios by Red Roof Spokane - Valley

Nice

Nothing

The 1st room received was not serviced, so I had to get another room. There was a half-consumed pop in the fridge of the second room and the TV did not work due to not being hooked up to cable/internet service. This clerk was apologetic but not helpful stating he didn't know what to do about the TV. No Coffee or Snack center as advertised.

We never even ended up staying. Walked in and turned right back around to check out. Absolutely filthy

was a little dirty, door was ajar when we went to our room only 1 bed had a conforter other only had sheets

The on-site manager called me to ask if the room was OK. This was extraordinary. We talked about adjusting the shower curtain and options for coffee in the morning. I felt she really cared about her guests.

The place is dirty and unsafe

Great service and very comfortable

I love this place because it has spacious showers and a full size refrigerator! The new manager, Jennifer is fantastic and working endless hours to ensure everyone is happy!

Dirty sheets and comforter, nasty shower and sinks, unusable and highly unsafe stove top with a broken dial. Paper thin walls allowing you to hear every word said in surrounding rooms and outside. A car being towed had the alarms going off at 2 in the morning for almost 20 full minutes. The only good thing to come of this stay was engaging with Wesley, who has wonderful energy and is very upfront and honest. There are closed in corridors with the stairs and elevators, and walking through I was cat called. You are not close enough to any noteworthy destinations to ignore the lack of safety and disgusting environment. There are trash bags left in hallways, and cigarette smell seeping through every surface. The floors were sticky and even the curtains were stained. Do not stay here unless you can confidently defend yourself and bring your own sheets/whatnot.

There was no breakfast at all in that bad place.at all……

I had my room cleaned and my sheets changed just once during my 23 nights, bad housekeeping, the housekeeper cleaned the room and didn’t take out the garbage.Bad management, the management staff is not nice, the first day I checked in I was so upset cause the receptionist had me waiting for almost half an hour to continue to assist me and give me my room key cause he was talking on the phone.One of my cooktop burner didn’t work, one of the management staff told me that maintenance will come and fix it, they didn’t do anything until I check out. And they are about to steel me cause $325 were taken out from my debit card for a deposit purpose, When I checked out yesterday, I told her, one of the receptionist when I will be able to have my $325 back, she told me that they don’t charge that much for deposit. I showed her my bank statement when the amount were taken out from my debit card, she told me that she will call me since yesterday to fix that, And I haven’t heard from her since.