Red Roof Inn Lansing East - MSU

Helpful staff, quick check-in

Location

Everything else

Room was dirty and smelled like cigarette smoke. Super thin walls and all around old and dilapidated motel. Terrible. Would rather of just driven home but HAD to pay at booking.

Looked like a homeless shelter - had to book a new hotel upon arrival because it looked so bad.

The staff were very polite and friendly, and they were helpful. Otherwise, I'd have rated only one star. I had to go to the front desk THREE times because the key to the room stopped working. Each time they fixed it right away, but it was an annoying inconvenience. The property is badly run down. Lots of people hanging around outside their rooms smoking. The bed sheets had smudges on them of indeterminate origin. The bedspread had stains and smudges. One pillowcase had a small drop of a blood stain on it. Very gross. The bathroom and sink were clean. The TV remote was slow and there was no channel guide provided. My room had only a desk chair and lacked a comfortable chair to sit in, so it was impossible to relax. The mattress was only fair. They don't have daily maid service. Front desk said it was available upon request. I can't recommend this property.

Too many potholes spiderwebs too many bugs

Room did not look well cleaned. There was dirt on the floor and hair in the tub. The tv had a line down the screen and the remote would not work. Called about the remote twice before finally being offered another room. That room was slightly nicer and a little cleaner looking.