Red Roof Inn Detroit-Rochester Hills/ Auburn Hills

No heating

The worst customer service been waiting 4 hours for them to fix my heat it’s 5 degrees out no tv working no phone and every time I ask they say we have no one to help talked to several people no luck Norma said I have more rooms to do while I’m freezing here

Always appreciate staying

Kind person at desk

Dirtiest place ive seen. wife and i took one look and walked out. Guy at the check in was super cool and refunded the money. Highly would NOT recommend.

She didn’t speak very much English. The first room was a disaster, took awhile to get us another room. Very loud most of the night.

The first room I received was filthy. I went back to the desk and they gave me a second room with was filthy as well. Muddy footprints on the floor as well as plastic wrappers on the floor. The third room was clean but the door was wrapped and you see outside through the crack. Friendly helpful staff.

Very dirty, nasty and small rooms. Broken desk and drawers, nasty walkways and broken stairs and railways

Got the room at the last minute. Not sure if I had cable or not. Kinda small, but I managed.

The property was going under remodeling, however, having your “workers” use a semi truck from 6am to 11am with them “backing up” more than 20-30 times every 20 mins was horrible. Everyone was complaining because no one could sleep. Also, the person next to me was being harassed by a guy who kept knocking on the door asking to come in and she would scream on top of her lungs to leave her alone.