Red Roof Inn Detroit-Rochester Hills/ Auburn Hills

Easy access from highway Clean , but to the extent of spartan, no decorations in the room , no character

My room was free smoking but some how i smell the smoke on and off inside the room

Never again

Staff is very nice.

N/A

The room was a disaster. Soap dispenser did not work, dresser was broken with nails sticking out, heating was irregular and prone to temperature swings, the safe would not open, and there was sticky residue all over the ccounters

I had cancelled this reservation and substituted an alternative hotel with the website. I was disappointed to discover that they denied my cancellation and charged me for the stay. When I protested they refused.

They could have honored their cancellation policy and refunded my payment.

The water didn’t work in the sink. There was a hole in the bathroom ceiling. Room wasn’t completely clean.

I like how it is ensconced off the highway! Gives a secluded feel!

Nothing!

The room was disgusting, Unclean, furniture broken, torn linen, the floor was un-swept/un-vacuumed, remnants from previous occupants still visible! We did not stay!

I did not like that property was undergoing renovation and offered rooms that were unihabitable. Expedia should require that their clients be notified that a property is going through major repairs and that travelers could find themselves in a room with is dusty, no iron, no ironing board, no coat hangers, no way to regulate the temperature in the room, no hot water in the sink and shower (in metropolitan Detroit in January), no doorknobs in the bathroom, only one staff member on the premises who could take as much as thirty minutes to be present at the front desk who is only able to understand and apologize, and call the manager who does not respond to phone calls. After one terrible night, no one responded to my complaints until I called Expedia and requested a cancellation and refund. This facility should not be allowed to rent rooms that are substandard, dirty and unsafe. It makes Red Roof look bad as well as Expedia.