Red Roof Inn Detroit - Troy

Friendly staff, clean, comfortable rooms, good rates.

It’s always no problem when I stay. It’s my go to place.

My stay was okay. it would have been better if the lady at the front desk had better customer service skills she was unkind and very smart mouthed to the customers just very off putting. I also reserved my rooms but ended up having to pay out of pocket and still got charged by Hotel.com after I paid for my rooms. If the rooms were not comfortable and allowed pets I probably would have had an horrible trip.

Needed major updating and was not clean

Pretty quiet and not cops constantly beating down doors which I have experienced with many red roof properties. Staff is generally friendly other than the sheet Natzi who is constantly nasty. There is plenty of space here to walk your dogs, but there is plenty of dog poop from irresponsible dog owners which the hotel and their cameras do nothing about.

We did not expect much because it was about $85/night. However…when we opened the door, the room smelled like someone had lived there long term with 6 cats. There was no air circulating (the air conditioner DID work but it just made the stinky room air cold) and thankfully we had a fan with us. The smoke detector was missing. One bed frame had a metal piece sticking out far from the mattress but under the blanket edge so was not noticed until I hit my shin. The nightstand had outlets/USBs but they were so loose our plugs kept pulling out/falling out. This was the same with several wall outlets. This was a last minute booking because of a family emergency, but was definitely not somewhere we’d choose again.

Non refundable

Great price and I can see why. The condition of the property needs a lot of work. Each room needs work in the bathrooms and in the fixtures they are using in the rooms themselves. Management needs to upgrade the overall condition of this property. By just patching the needed fixtures together to allow the property to continue to be open is a shame. I only slept in one of the two beds and that one needed to be changed. It sank considerably when laying on the mattress and you didn't have a choice as to where on the bed you were sleeping. The staff was very polite and courteous, and the property was well stocked with snacks and other items for sale to the customers. The property was quiet even though you are next to an expressway.