Red Roof Inn Asheville - Biltmore West

Toilet didn’t work mor fridge in first room. Second room lights were not functioning over the beds, phone nor safe worked.

It was easily the dirtiest motel room I’ve ever experienced. It also was most definitely not a non-smoking room. We had to get clean sheets and place them over the entire bed and sleep on top of the covers. The only thing going for this room was that there were no signs of bed bugs. If it wasn’t midnight and if there was availability anywhere else, we wouldn’t have stayed.

The price

The staff trying to double charge me, the room was not clean, no refrigerator or microwave; aloud the other guest to be extremely loud and obnoxious.

Property over booked and wouldn't allow my team to stay.

You can tell its pet friendly. The elevator floor is at the point of collapse and smells terrible

We heard what sounded like a gun being shot around midnight. Someone was trying to unlock our door late in the night. The bath tub was dirty. The lights did not work properly. The bed cover had stains on them. There were only two towels and two washcloths for two people. There was no shampoo or conditioner.

Great value for the price. Could be cleaner but in reality no complaints

Every. Thing was wonderful untili went to check back in the following day.Just to be told that I have to pay a security deposit a fifty dollars... We have stayed at that hotel For almost a month and so yeah I'm mad that I now have to pay $50 each time i check back in...

I have stayed here a couple of times with pretty low expectations cause it’s a cheap spot, pet-friendly spot. It has always had some issues but was especially awful recently. Mystery stains on the comforter, sheets, walls, and floor, mold on the shower curtain, burn marks and deep stains on the pillows. There should be a bare minimum of standards, even for a motel. There were clearly none here. The staff was friendly though, so there’s that.