Red Roof Inn Hickory

Had to get a new key every night. Parking was ridiculous. 18 wheeler took up almost all one row of parking. Sheets were washed but all stained.had one set of towels for each room. No cleaning available.

For 6 nights they never cleaned the room, they didn't give us clean towels

Room was never cleaned during my visit. Had to go to the front desk to get clean towels. Web site pictured a room with microwave, mini fridge, coffee maker. There was none of these. I inquired and was told they only had a few rooms like that. Bait and switch move. Bedding had large stains on them. Nasty

When I got to hotel reservation was canceled per management but i was not notified or changed and still waiting on my refund

We went to an event and due to storm they had no power. I went to check in location had stated they had just turned power on internet was down and could not check in. I requested to just cancel as they understandably had not cleaned the rooms. She said ok. The next day i received a charge on my card for room that was supposedly canceled. They refused to refund charge

Manager walked out while registering people. She came back 10 minutes later. Bed linens had burnt holes.

They were booked when I got there I haven't received a refund