Super 8 by Wyndham Shelby

The staff was very rude from the beginning. The owner/manager knocked on our door the first morning and asked me why I ashes my cigarette butts on his wall (I DONT SMOKE) he even wanted me to clean the wall. When the maid service knocked on our door after the first incident happened she asked if we were leaving and I told her no we are staying another night. After I explained that we are staying, The only other response that I got was have you already paid? After I told her yes she walks off not offering any other kind of services like fresh towels, extra pillows, you get the picture. We would not have stayed another night but there were no more hotels available in the area.

Eye hole on door was missing so made me feel a little unsafe all they did was stick a tissue in it which anyone can easily remove and see me change or whatever else did not like that but other then that bed was super soft and wish they gave more pillows and it said there was complementary breakfast but never saw it offered.

Place is in desperate need of carpet

This hotel made me sad. I booked it for my kids who were visiting from out of town for Christmas. The carpet was visibly dirty. It was dusty. There was hair in the sink. It almost looked as if someone had just left there. We will never ever again book at this location.

Staff was courteous and helpful. Property was poorly maintained and shabby, COVID protocols were not well-observed, clientele was loud. I did not feel it was safe to leave my tablet and phone in the room.

Door does not lock. Room 124 you can push it open. It is not safe. It does not good blankets. I would suggest bringging your own and sleeping on top of the bed. Good luck if you decide to stay here.

There was no on site breakfast. There was no maid service. Was placed in a handicap room. The shower leaked onto the bathroom floor. I was still charged full price for the room even with lack of services. The front desk clerk could not communicate well. I have stayed here many times and this was the worst service yet, I will not stay here again. The wife thinks the room was infested with bedbugs.

This hotel is in a sad state of disrepair. The first room had several areas of damage, including a missing smoke detector, no towel bars, and broken furniture. Right outside the door to the room smelled strongly of cat urine. The second was in slightly better state. However, the batteries were missing from the smoke detector, rendering it useless as well. Smoking rooms were right next to non-smoking rooms, thus allowing the smell of cigarettes and pot to permeate. No breakfast offered even though it was an amenity.

Checked into this Hotel . While in the Lobby area with several other Hotel guests , I witnessed a guest complaining to a Hotel staff member about her Dirty room. The guest stated that her bathroom wasn’t clean.During which time,I checked into my room. At which time, I noticed my room was dirty. The entire room was dirty. I told the staff member about my room. At which time ,she gave me some cleaning supplies and told me to “Clean it”. Because they didn’t have anybody else to clean my room. I cleaned my room myself because I couldn’t leave the property . I’m a commercial truck driver who ran out of driving hours This hotel is a dump times 10.

I was there for 4 days not 1 day did my room get clean or linen changed i had to go to the front desk everyday for clean towels and bathroom tissue. False advertisment on website about free breakfast ! Shower curtain has mold on it. Non smoking room smelled like cigareetes . I have stayed at other Wyndham establishments but this was the WORST!