Extended Stay America Suites - Richmond - W Broad Street - Glenside - North

I would have expected that the odd requirements of staying at this property would have been strongly noted up front. First time we have stayed at a place that “had a contract” with the local government and had to scan the drivers license of every adult staying. We also had to agree to: “… I (we) consent to the release of information regarding my (our) stay at the Hotel to the County of…”. There were two other stipulations that we had to acknowledge, but the one that involved scanning our licenses and approving sharing our stay information (it was only for one night), the latter which if we didn’t approve, we wouldn’t be spending the night. This felt a bit like a police state rule and was very troubling. The hotel was very clean. The staff were very friendly. Some furniture in the room was showing some fairly advanced wear and tear. Refrigerator/freezer was knocking all night. Overall, for convenience to where we needed to go to in the morning and the economical price for one night, we would probably stay again. But we would feel much better if it didn’t feel like we were staying at a hotel in a police state.

Staff are all friendly & helpful, i enjoyed my stay. I'm very picky with my pillow, but there pillow pass my standard. Location, there is traffic here and there abut wasn't not bad. Love it, I will be back for sure.... God Bless y'all.........

Comfortable beds, clean

Reservation was confirmed for a 1-bed room , but when we came to hotel we were told that room is not available. We were offered another room and had to pay $20 extra. Breakfast is very sparse. No half and half. Not a lot of toiletries. If price is lower - would be a good value. Otherwise - a bit overpriced based on accommodations .

Nice and clean a lil bit farther than where I had to go but it was perfect distance

Quite

Easy check in, no deposit. Laundry room and snack machines.

My room was on top of the front roof area and bed was next to elevator and door to stairs. This area is busy so it was noisy.

Shower was nice. WiFi is good.

Location of room, noise.

Good