Best Western Chieftain Inn

Eggs could be cooked differently or use different eggs, can tell it's fake from a bag & it's slimy and not good! Potato's need to be cooked more they are hard and not soft everyday. everything else is expected juice is alright and waffles as usual with coffee.

The hot tub wasn't working and outdoors needs to match the front be more decorative. hot tub and pool in back looks kinda run down could use more effort.

Location

Old , dated

The lady upfront helped us out

The room we were first assigned was nasty. It had hair and blood under the sheets on the bed. There was pubic hair string toilet and in tub. The second room we were assigned was cleaner but the ac smelled horrible and made the whole room stink. The tub was also not draining which was horrible because we had kids with us and they had to be in it. Last was the pool and hot tub. The pool was clean but the hot tub wasn’t operational and there wasn’t ever enough towels. I wish we would’ve known that, I would have stayed somewhere else.

The rooms Were spacious

Hot tub was not in service and I called two days prior to make sure pool and hot tub were in service. I was told yes dining area is very small to accommodate people eating the gravy before the biscuits was cold.

I liked that it has a bunch of fast food restaurants around walking distance and drive to other places that are close by.

What I didn’t like was that I had a friend go inside to see if she can check in a little early because your guys check in is crazy at 4pm. We had a baseball tournament and had early games so we were done by 12. Anyways she went in and I was calling on the phone to ask as well and she said the lady was just letting it ring not answering no phone calls. I called over and over for an hour no one answered the phone which was RUDE! When we entered the room it had a smell our bathtub was so dirty it looked like there was mudd in it and then there was you know what kind of hair in there not just 1 or 2 or 3 there was quite a bIt of hair. My camera is broken I tried to get pictures but it was kinda blurry. Also we had ants. :/ they put us first floor right by the check in area and it was so loud kids were running around at 11:30pm at night banging on doors yelling and talking then at 6 all I heard was ppl walking back And forth utensils banging from them getting breakfast ready! It was horrible!

Very well kept property. Short walking distance to city center. Also, across the street from our favorite restaurant, Buzz Inn. Rates are reasonable, & staff very friendly.

Rooms we're clean,Very nice pool for the kids.The morning Front Desk person Heidi was so helpful and kind.She was running all over helping guests and has a smile the whole time I would suggest not having employees just sitting on a chair glued to there phone.I asked for a blanket and the girl said we don't have any I think she just didn't want to be bothered.Great Baseball Weekend Thank you

Extremely comfy beds, easy check-in, and a great breakfast! The staff was very friendly, especially Hope, who took the time to ask about my stay and made me feel welcomed. Great value for the price and an excellent location as well. I would definitely stay here again!