Hilton Garden Inn Calgary Airport

The bed was very comfortable, the room very spacious.

The fridge in my room didn’t work, some electrical outlets in the room didn’t work (hotel staff was informed) , only one jet in the hot tub worked, ants crawling on the floor of the pool room and there was here that wasn’t mine in my bathtub.

Bed was comfortable and so we're the pillows.

Housekeeping. They did a poor job. One of the house keepers put dirty bedding back on a bed I asked her to change. None of the surfaces were cleaned. I had to call house keeping again to ask to VACUUM the room. It's highly unprofessional. The fact that I had call maintenance to open a window for me because they removed a part of the video that would allow me to open.

Acceptable airport hotel. A little pricey and too far from airport without adequate guidance (map) to get to termianl.

I had BBQ ribs for dinner. Probably the worst ribs I have ever had; they were burnt to a crisp.

Internet could be a bit user friendly

Stayed for 2 nights either side of transferring to other places and they offered airport shuttle.

Outdated, glasses were left outside rooms and not collected. No kettle in the room only had coffee pod machine so you had to pay for a cup of tea.

Stayed in the hotel when we missed our connecting flight due to aircraft delay. Hotel was nice, staff helpful - especially Kathy who went the extra mile for us to help with a bag that the airline had lost.