Hotel Canata Kyoto

Great location. Quite boutique hotel. Excellent views.

Our stay at Hotel Canata Kyoto (Tue, 21 Jan - Sat, 25 Jan) was disappointing, especially for our honeymoon. Upon check-in, there was no acknowledgment of our special occasion, which felt unwelcoming. The check-in process was smooth, but the receptionist, Lee, had confusing communication about the Y2000 land tax, asking us to pay upfront and then telling us we could pay at the end. The breakfast was inconsistent and frustrating. We had a phone call at 8 am asking if we were coming down, even though we were exhausted, and were told we'd still be charged. The following day, we requested eggs but were told there were none. Later, the staff returned with one egg per person, which didn’t meet our expectations. We opted for cheaper, better breakfast options outside the hotel, which were much more satisfying. The hotel bar was the highlight. Ankit, the bartender, provided excellent service, offering fresh wine and engaging conversation. While the hotel offered comfortable rooms and decent amenities, its lack of honeymoon acknowledgment and inconsistent service made our stay underwhelming. We were disappointed by the lack of warmth and attention, especially when compared to other experiences we had in Kyoto. We would not return for future stays.

Small, quiet, nice staff

We had no idea what the shelf hanging from the ceiling in the kitchen. We kept hitting head. Also the island in front of the bathroom was kitchen and powder room sink??? Very confusing design and difficult to use. Too fancy.

特にスイートのコスパが良い 素晴らしい

静かで過ごしやすかったです。歩いて行ける距離にコンビニもありますし助かりました

5 stars but only if you get a room with a view and sunlight. Avoid rooms ending in 01 and 02. Check before you book. Lovely, modern, small boutique hotel with about 15 rooms across from Nijo Castle. I stayed in 301, it was oppressively dark. The window has blackout shades and a film over the glass, the reason is it backs to the large Crown Plaza Hotel with a soaring atrium that is full wattage lights at night. The bed was very comfortable. I appreciated the bottled water, tea, coffee and toiletries. There was no closet but there was a small railing with hangars. I was one person, the bed seemed to be a full, I would not do this size room for 2 people. There is a lounge/ bar downstairs thst looked nice but was usually empty. I ate out. My friends stayed nearby for $950 a night and I definitely had thr better hotel. But unless you like dimly lit rooms where you have no sense of day or night, be sure to get a room with natural light. I would stay here again. Location to bus lines, restaurants, and shops was very convenient and we loved walking the neighborhood. At night the back streets are very dark but also very safe, I walked alone with no concern.

Hôtel minimaliste avec 15 chambres . Nous avion réservé 3 chambres . Éclairage des chambres blafard. Aucun petit déjeuner d’offert . Aucun café dans les environs . Le seul à côté ouvre à 10 h . Véritable problème. Personnel intransigeant. Ma réservation fut pour 6 nuits . J’ai voulu partir une nuit plus tôt. L’hôtel a refusé catégoriquement prétextant que je les aient informé 6 jours avant alors que leur règlement prévoit 7 jours . Aucune sympathie et aucun effort de compromis . Personnel pas agréable !

とても雰囲気が良く快適でした。

This is a small quiet hotel with clean comfortable rooms with a relaxing decor. Very friendly and helpful staff and if you reserve in advance you can get a private lovely breakfast. Close to subway and bus stations and in a nice neighborhood. As pictured, our room was fairly dark (& we like dim light), but that added to the charm. Highly recommended!