Extended Stay America Select Suites - Des Moines - West Des Moines

Bathroom and bedding were clean. Great water pressure.

Signs of wear and tear were everywhere. Patches in walls, rough edges on counters and cabinets, drywall crumbling out of hole on to the floor. The main door did not close properly. After it was deadbolted, there was still a large gap at the bottom on right side where you could see the hallway. The "shower in tub" was very creaky-floor was weak. The TV was small and a long way from the bed. Couldn't really watch it from the bed.

Didn't eat.

It was fine for the price.

Everything

I was impressed with all.

Front desk check in was friendly and fast.

This place seemed to have been recently painted. So the walls were clean, the bathroom was very small and no soaps, shampoos provided or a hairdryer. Bed sheets were stiff and scratchy. Room smelled like old dust carpet was filthy. My socks were black from walking on it. They came close when painting . They should have replaced carpet with same flooring they put in the bathroom. I’m sure that would have helped the smell. Also doors on the closet instead of curtains would have given a better impression.

Staff was friendly

Hallways smelled like weed and musty. Room wasn't properly cleaned. There was a sock behind a night stand. The shower drained slowly and the drain stop was disconnected entirely. No hand soap or hand towel for washing hands. Exterior of refrigerator was stained and discolored.

I don't have anything positive to say. Terrible experience.

The entire hotel had an awful smell, especially in the hallways. The bathroom was dirty, the toilet was gross and crusty around the bottom. I had to go to the front desk to ask for shampoo and conditioner. No tissues, they only provided one bar of soap to was your hands. I felt that I had to sleep with my cloths on. Everything was dirty and smelled bad. NOT a family friendly hotel. You could hear the planes flying all night. The pictures online do not show the reality of this hotel.