Extended Stay America Select Suites - Des Moines - West Des Moines

Friendly staff. Clean. Sink stopper was broken and tub Leaked.

Bad smell. Holes in the sheets Inconsiderate front desk staff. I had to wait 20 mins to get let in to the front door a room because my key kept deactivating.

Property maintained. Service was adequate.

It was fine but if you wanted dishes or towels it was extra

There was no kitchen equipment. When I asked at the front desk, they told me I could purchase equipment.

The toilet bowl was loose, and the walls and floor were rotting away. There were black stains in the kitchen cabinet.(mould)

I liked being close to my daughters home however the hotel was noisy with slamming doors and loud tvs

It was fine. Pull out mattress was not great, kitchen facilities a little banged up. Needing a room for one night though it served it’s purpose.

There were lots of migrant families

The room wasn't ready at checkin time,had to wait 40 minutes. The kitchen had nothing that could be used during the stay. They want you to purchase pot and pan set to use in the kitchen. Very inconsiderate and inconvenient

The property wa clean on the outside and inside for the most part. Beds were clean. There were roaches crawling on the walls in the hallway and in the rooms. Staff was rude when asked about getting a blanket and a couple extra pillows.