Extended Stay America Select Suites - Des Moines - West Des Moines

Nice, clean room. Comfortable. TV remote didn't work. At check-in I waited 5-10 minutes, no one there. No bell to ring. Monitor showed me standing there. Knocked on counter, no response. Knocked louder, no response. Thought I heard taking behind the door. Knocked really loud, someone came, but no apology, and barely acknowledged. I apologized for knocking so loud, no response. Got me checked in, finally started thawing out. Maybe she was embarrassed.

Elevator and hallway smelled of weed, trash on the hallway floors, including used band aids. Paint peeling in room. Room was dated and walls were dirty.

I have stayed at this hotel before one other time and will be staying again next month. I don’t really have much to complain about other than the carpet looking a little dirty but that’s it. The neighborhood is quiet and there is a Walmart and Target not to far off as well as restaurants. The room I got was spacious and accommodated me and my family. I will be staying here again. Good hotel.

I text you to cancel my room on Tuesday evening !!!! And did not get a response !!! You need to rein nurse me !!!!!! 😡😡😡😡

The property was good, staff are friendly and I love the small kitchen inside the room.

Basic accommodations. Nice that there was a kitchen and full sized refrigerator. Couch area with a desk is nice too

Very clean, comfortable bed, friendly staff, a lot bigger than I thought I was getting. We booked one night and got a room with a kitchen, living room, little dinning area and separate little bedroom space. I would stay here again.

Location fine. No breakfast , but ok. Room was just ok. Very bare bones and just ok on cleanliness. Very loud clunky A/C. VERY NOISY GUESTS.

See above. Noisy, not super clean.