Extended Stay America Select Suites - Des Moines - West Des Moines

Some of the clientele made myself and daughters feel uncomfortable and unsafe. The hallways had a strong odor that was nauseating. The bed and pull out couch were extremely uncomfortable - all we could feel were the springs in the mattresses. The staff at the front desk were very friendly and helpful.

Price was attractive and size of room was great.

Needs major updating. Rooms were outdated and also didn't smell clean. Smelled of smoke and old food. Lots of loitering by other guests outside of rooms in hallways and outside.

Meager at best Couldn't be described as breakfast

Room had been smoked in and smelled bad. Staff knew it and was apathetic No ice machine. Left to buy ice Upon return no glasses, plates, or utensils. Building had been used hard with only marginal maintenance.

Whole property was full of “newcomers” who were smoking pot all day in the halls and laying in the grass outside the hotel and buying drugs from dealers who would pull into the parking lot. Kids running and screaming everywhere. Disgusting and revolting.

The room was spacious. There was a galley kitchen. Sofa bed was unsleepable. There was a musty smell of cigarettes. Needs remodeling. The breakfast was disappointing (packaged muffin and coffee).

Location

Check in experience, room condition, breakfast

We were in town for a week for a tournament and booked 3 rooms- it was clean and quiet. The rooms are in need of minor repairs (small stuff- like loose toilet paper holders, cabinet scratches, etc) but for the price I have zero complaints. It’s a 4 minute drive from a grocery store and a target. We loved being able to cook for ourselves for the week! The staff was very friendly and accommodating our students. We have already booked again for next year!

Great place to stay , the front check-in staff were spectacular. Check in went super smooth with the young lady at the counter, fast and simple. Our rooms were clean and ready to go and parking was great. Early breakfast was great. Simple easy stuff to take back to the room . Rooms were in clean great shape and the showers were stromg and hot if needed . Room air conditioning was perfect set it and go. Thanks for the great stay my friends , I'll definitely be back . Highly recommended stay.

Asked for an extra pillow and was told they didn’t have any. Hotel overall was not the cleanest.