Cincinnati Marriott at RiverCenter

Stayed at this hotel for 2 nights on business in mid December 2025. Marriott Bonvoy Platinum status (Honors diamond) so I frequently stay in hotels. Chose this hotel b/c of it’s Marriott family and the relatively close proximity to CVG airport and downtown Cincy. Positives: -Courtney at the front desk (I think that was her name) was incredibly friendly. I checked in late due to a flight delay, and she greeted me with a just the right amount of enthusiasm and authenticity. She also provided me with a good amount of information regarding the hotel and neighboring area. Just a nice, warm reception after a long day. -Was ‘upgraded’ to a 1 King river view room. Great view of downtown Cincy and the river. View was 5 stars. -Room was perfectly fine. Pretty standard in terms of size and decor. Felt like it had been recently renovated (past 3-5 years maybe). -M Club lounge was a highlight. Fewer and fewer Marriotts have a club lounge. It’s unfortunate b/c it add so much value to the hotel. The lounge in this hotel was not huge, but it had all you need for breakfast, afternoon snack or a small bite in the evening. It was also good for doing work (instead of being in your hotel room). The woman who hosted the lounge in the morning (I didn’t get her name) was very attentive and friendly. Stopping to chat with hotel guests and making sure everything was clean. Overall, a good experience in the lounge. -WiFi in the room worked well and had good speed/connectivity. -Area around the hotel was great for a morning run. Easy to cross the Roebling Bridge and run along the river on the OH side. Nice 5+ mile loop, well marked and safe. Fitness center in the hotel had all the necessary equipment, towels and was a decent size. hotel also had a heated indoor pool (didn’t use it but the water felt warm). Easy/short walk into downtown Covington. Plenty of bars and restaurants less than a 15 min walk from the hotel. Negatives: -only 1 drawer in the room, and it was a deep one on the closet floor. Why no drawers? Some people like to unpack (living literally out of a suitcase is annoying). -Glass shower is nice, but it was SO narrow. I’m a normal sized guy (5’10” 170 lbs) and had difficulty in the shower. Also, the shower head was odd and had a strange water flow. I couldn’t figure out how to adjust it. -Time for hotels to upgrade to USB-C charging ports. More and more tech is using this connection. Overall nice stay at this hotel. When I travel to Cincy area again, I will def stay here.

Awesome omelets!! Great hostess!!! Wish more Marriott's had this type of service!! Have a Merry Christmas!!!😀😀😀😀😀😀😀

We Loved the Location. Everything was easy to walk too.

N/A

Excellent services , clean , excellent customer service, beautiful hotel .

No complaints

The time that I was checking for a hotel to stay for the whole time for work for almost 2 months, I was hesitant and in doubt if I will try Marriott at the RiverCenter. But when I finally got there on my first week and was able to connect with their team, I was beyond happy with how they treat their guests. From their managers to everyone you see in the hotel. Doris was great at the M lounge. She is one of the best!!!! I recommend this hotel with a great view of the City!!!! Great job guys and keep up the good work!!!! Great customer service!!!!

Todo estaba bien

Nada

Everything from the food to the staff to the rooms for excellent. The valet gave us great advice on how to get to the stadium safely without even having to drive and that was awesome. We ate at the restaurant and even had a snack later in the evening from their little snack bar. The prices were good and the food tasted great. Our room was quiet and we had a great night sleep. And everyone that we talked to on the staff whether it was in the restaurant part of the hotel or at the front desk they were all great to talk to.

I have no comment as it was great

Great experience and the staff was fantastic, food was fantastic, and the room was great. All the sales reps enjoyed their time.