Extended Stay America Select Suites - Columbia - Gateway Drive

The location was super convenient. Little in the middle of everything

Ant infested kitchen, terrible communication at the front desk, rowdy neighbors, this walls, crying and screaming children in the hall ways, kids treat it like a jungle gym.

Staff and clients

Was a ten

I had a pleasant stay at this hotel. The staff was courteous and helpful throughout—especially the team at the reception and room service, who were consistently attentive and professional. I felt safe during my stay, which is always a top priority. The kitchen appliances were all in good working condition, making it convenient for light cooking. Overall, the price was reasonable for the quality of service and amenities provided. Would recommend to others looking for a comfortable and budget-friendly option.

This hotel is overpriced I do not recommend it. You have to pay extra for Internet access, towels, and they only do housekeeping every 8 days. It is unaceptable.

Came for a family birthday party. Hallways and rooms smelled like mold and mildew and smoke.

Friendly staff

Rooms are out dated

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets had major red stains and we couldn’t exchange it because by the time we noticed it as after 10 and there is no one to help you. There are a lot of poor patch jobs and missing places in the carpet. Would not say here again.

Horrible If anyone chooses to stay there host was still in house there were nothing in website saying or regarding them being present

Everything dead bugs in window near kitchen and mold in bathroom.

The staff at this hotel were truly excellent—friendly, helpful, and professional. Unfortunately, the building itself had multiple maintenance issues that affected my stay. There were problems with the showerhead and the button to activate it, the closet rails were coming off the floor, and the towel shelf was loose and nearly falling off the wall. The bed had a noticeable dent in it that made it uncomfortable to sleep on. There was also water leakage from another room’s shower that wasn’t cleaned up quickly enough and left water standing for too long. The team on-site did their best, but the room really needs repairs. With some renovations, this hotel could be a great option.

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone. Towel rack fell down when we hung a towel on it. Room smelled of odd chemicals