Extended Stay America Select Suites - Raleigh - Cary - Regency Parkway South

Nice location and the rooms were great for the price.

It had a weird smell in the lobby and hallways but thankfully to room was good and didn’t affect our stay.

Check-In staff were friendly and helpful. The second floor smelled like cigarette smoke or marijuana as soon as I stepped out of the elevator. The room smelled like it had been smoked in recently. There were cigarette burn marks on the bathroom sink and I found a half-smoked cigarette butt lying in the hallway floor. The rooms really need a good cleaning. I found hair on the sheets and under the blankets, and several areas in the floor which let me know it had not been mopped recently. The beds were comfortable, which for what I wanted was good enough. Cleanliness and the all-around smell of cigarette smoke everywhere I went were The areas which need the most attention.

Wish I would have known that the kitchen did not have any utensils, plates or glasses.

We were upgraded to avoid the broken elevator and it was very large and comfortable, though we just stayed one night.

There was no breakfast though this is one of the reasons I chose this hotel. The reception desk was closed at 8:30 am the next morning so there was no one to ask. The elevator was broken.

The outlay of the place.

The 4 stove tops didn't work.

Everything was excellent

Rooms where not as clean as expected customer service was ok and house keepers were not as friendly with our dog one called her a killer which was not very nice to say to a paying customer. Stay was comfortable hotel has potential but just needs a little more upgrades and cleanliness

Everything was clean and I loved the quality of service and the quietness