Extended Stay America Suites - Cleveland - Westlake

Rooms smell bad. Bed was awful. Could feel the bars on the frame when laying on the mattress. Breakfast could be better. All they offer is a chocolate or blueberry muffin and some oatmeal.

Close to the jobsite

The rooms all have a old smell to them. Need updates as well.

I was not happy with our breakfast their was no fruit like apples or bannana or anything and no other option for drink beside coffee no water or juices. I unsterstsnd it was a take breakfast. But fruit should be a great option and something to drink for the kids. ALSO they should have plates in all the units.i should not have to call ask for plates.

the staff was very friendly.the only think is we came in late Monday night and I put on the website I would be checking out bye noon I had a appointment and I did not know it would take longer than I wanted. but I was out bye 1130am. but someone came to our unit our bye 11. but I got done as soon as I could.

Location.

The room was dirty. and smelled bad. Huge cobwebs hanging over the bed, cockroach in the kitchen sink, big wad of hair in the bathtub, broken towel rack, dirty carpet. Missing trim piece around the carpet with sharp metal exposed. A guy (maybe homeless) sat in his running car just outside the entrance door. Someone was smoking weed in the building or stairwell.

前台不错，服务可以

Location

Very dirty!!