Extended Stay America Suites - Oklahoma City - Northwest

I was supposed to check in at 3, and at 3 they said it would be 20 minutes before a room was cleaned. An hour later they said they still needed 20 minutes. I left and asked if I could get a refund and they said yes, never got a refund..

Honestly, was extremely taken back by the cleanliness of this establishment. It was convenient because I finished procedures late and just needed a place to rest for the night. There was toilet cleaner hardened inside the toilet, hair all in the shower and on the shower curtain, used towels and rags left in the bathroom as well as a cockroach on the towel. Super unimpressed and I won’t be back.

W

Great place to stay

The floor was filthy. The bathroom has something red all over the floor. I was supposed to have had a sofa in the room but didn’t. Had to ask twice to get a pillow. There were none on the bed. The bedside lamp didn’t work. The plug in didn’t charge my phone so I guess it didn’t work. The outside lighting is bad

The experience

Noise

Good clean friendly

The property was very nice, clean quiet very room room

What I did not like was the toilet did not flush and the night person was not very friendly