Dossier Hotel

PArking

Clean rooms and friendly staff that are very courteous.

Really enjoyable stay, the room was excellent and the staff helpful and friendly.

I decided to try a new hotel and I booked this hotel due to it being a 4 star hotel based on reviews. However, I was not impressed. I usually stay at the Hi-Low Hotel every time we come to Portland and after staying here I will definitely not stay here in the future...Here's the breakdown... Location: hotel location was great. You're very close to a lot of restaurants, bars, sight seeing spots and public transportation. Overall conveniently located downtown. Friendliness: The guy & girl at reception were really friendly and always said hi. Cleanliness: not the best our bed comforter had stains which looked like blood (pretty nasty) I think if you're the maid and see that you should replace it and management should update the linens they use as well. Nightstands were a bit dusty. I arrived Thursday night and the next day on Friday morning I asked is they could take out the trash and replenish the nespresso pods & creamer. Well I came back later in the day to find that they did not do it. The phone in the room was not working so couldn't call down to reception. The following morning (Saturday) I asked the receptionist to please have the trash taken out , get more coffee pods & creamer. The person who came did take out the trash and left coffee pods and creamer; however they just left it on the TV stand and didn't even replace the dirty mugs with clean ones. It was pretty disappointing, for $150-$170 a night I expected a bit more. Also we were on the 4th floor and the gym

Room was ok for the current year we are in it can be more modern and upgraded other than that the restaurant is very nice and the staff is also very nice the area is very convenient due to a lot of stores being at a walkable distance

Great staff

Was able to navigate downtown Portland on foot. plenty of dining options in the area. Hotel was quite nice!

Restaurant breakfast was delicious

The hotel was wonderful but I did not like the neighborhood

This was our first time at this hotel and all tough a little outdated it was perfect. Very nice and welcoming staff from the Valet Parking to the Lobby and Restaurant staff and that helped make our stay pleasant. They gave us free refreshments upon arrival, that was nice. Overall a beautiful hotel in the downtown area.