Hawthorn Extended Stay by Wyndham Bedford - Dallas

Nothing because I was told after booking the room on booking .Com and receiving a confirmation they told us that they over booked which was not correct the person behind the desk said that they had no more rooms and then the man behind the desk started to ask me about if this woman was with me and I told him that she is with me but has her own place somewhere else and why you ask it has nothing to do with renting a room from yall mean while a was booking the room he was. Checking someone else in he was able to get a room but we were there first if you really get right down to it which I thought to myself that should of been are room.

Rejected

pool not open when advertised as open, no reservation modification without penalty, horrible rotted breakfast and dirty hotel and bathroom shower. would not recommend! zero flexibility regarding modifying my reservation. they said they will charge me one night FOR SURE if I check out 2 days earlier. the pool was CLOSED even though the website said it was open. The room SMELLED like chemical mixed with cigarette/weed I asked for a different room and it was the same smell. The shower floor was DIRTY and disgusting I had to buy Désinfectant and a bath mat so I can step in to take showers. they asked me for a 100usd deposit. very inconvenient. no hair dryer in the room I had to ask for one. the towels smelled like they've been washed just with water, no detergent at all! the breakfast had bad milk, like clumpy and bad smell and one day they run out of milk. there were apples that looked 3 weeks old the 2 days they put them out during our 7 night stay . that being said the staff (not the manager) tried to be helpful.

Nice kitchen and the front desk supplied utensils and plates.

We booked a room for 6, and the room only had 2 queen beds, no pull-out. This room was accommodating for 4 and not 6 and the property should not book groups larger than 4 for these rooms. The breakfast had rotten milk and expired yogurt. The front desk had no band-aids. Pool closed.

It was close to the Highway.

The room was not clean, there was food caked onto the inside of the kitchen drawers, the microwave had visible rust on the doorframe that could get into food, every wall had chunks of paint taken out of them, the shower floor was black from dirt residue. Staff was unprofessional when the unhygienic status of the room was brought to their attention.

Everything

The room smelled

You won’t find any hotel that provides less as far as amenities or breakfast in this place Not even napkins The free continental breakfast consisted of two plain bagels would look like half of a loaf of bread and a waffle Iron That’s not per person that is total available Manager appeared to be AWOL On a positive side The baron room appeared to be clean except for the shower, which was not clean at all