Extended Stay America Suites - Fort Worth - Southwest

The staff was really nice and professional.

The room floor was very sticky the bed sheets were stained the mattress cover had a big hole in it and it was dirty. There was no blanket on the bed. The tub in the bathroom looked like it hadn't been cleaned the sink in the bathroom looked the same as the tub. The room had a funny smell also. We got and emergency call and had to leave within an hour of us checking in. We were told we couldn't get a refund because it had been more than 30 mins since we checked in. We had decided before we got the emergency call that we were going to leave because it was just not what we were looking for in a hotel.

Excellent Stay with Outstanding Service!Stayed at Extended Stay America southwest n Fort Worth, TX—our experience was truly excellent and professional from start to finish. HHK-Teresa was an absolute delight, providing thorough housekeeping as well Top notch Stay over Service .that left our rooms spotless and thoughtfully arranged every time. Her professionalism and warm touch made the stay feel like home—we can't thank her enough. Being that I have definitely extended my stay here. The people that work here from front desk to the ones like HHK-Teresa has made our experience here Amazing.

The cleanliness of the hotel

The paint of the walls were to dark

Everything....especially courteous service.

In the middle of the night s pungent chemical odor entered the room. I had to leave. An exchange rooms, but it was down the hall too. It was the second floor that was bad. I move to a 1st floor. It was less evident....but I could still smell it. I got to the room it was not as bad as the 2nd floor. I couldn't believe people weren't running out....Then the overnite seemed irritated but she immediately changed it to first floor. I was scared to go into a deep sleep. I was ready to go by 9:00. The new people were great.....but that odor had gone out the building. I hadn't had that before anywhere. It was smoking or smoke. And it was strong down the hallway as well. I am flabbergastic what it could be.

Nothing!!!!!!

Nothing!!!!!

Great everything and great staff