Garner Hotel Lincoln by IHG

For the price I paid this was not value for money. My room was spartan and basic. One pillow per person, one towel per person - and one tea bag per person - although I was told more tea bags were available from reception. Absolutely no frills in the room. At the bar - where there was no one else - had a Pinot Grigio - on asking for a second one was told there was no more! The blurb talks about an on site restaurant - no sign of that either, no one eating, the receptionist weakly said that they hadn’t put the menus out yet - at 7.30pm on a Saturday evening? - it clearly wasn’t going to happen (so I went elsewhere for food). The only good thing was the breakfast. All in all not a good experience.

Perfectly acceptable, breakfast was nice and staff friendly

Facilities were a bit dated, poor quality toliet paper.

Extremely friendly and helpful staff

It’s going to need a refurb soon. Carpets are a bit tatty.

The only thing I would raise that the rooms have no air conditioning and can get very warm at night everything else room breakfast and bed are excellent.

Handy location for Lincoln City. Staff were very efficient and friendly.. Reasonable breakfast for £10.. Room was imo on the expensive side for nearly £100 for 1 night...

No chain hotel should be charging more than £60 a night for a room imo

Ability of staff to deal with the problems.

Had terrible difficulty with the taps to wash hand basin. On two occasions we were unable to turn off the hot water tap therefore had no cold water to clean our teeth. The staff member did supply us with 2 bottles of cold drinking water until the problem was fixed. The same problem occurred on our final morning . We were in room 203

Room was spacious and beds were comfortable. Free parking is convenient.

No air-con or fans provided, which made for an unbearably hot room! Windows open but than just let the heat in further and was no help.

Stay here Thurs -mon last week , plenty of parking spaces & young man that checked us in was pleasant .they hotel is in need of upgrading & the bedroom was the same , beds were terrible really uncomfortable . Bathroom was fine though the shower really needs a grab handle to hold when you step from shower as the floor of the shower can feel slippy .we reported tv to 3 people & none of them helped until a young male member of staff asked us how we were & we said about the tv & he can writhing 5 mins & got it working , he deserves a mention but we never got his name . We never ate there so no comment on food . People coming in early hours talking & knocking doors were very annoying & night staff must have heard it & really could have came to the first floor & stopped it . If you are coming here can’t expect luxury for what they charge but a comfortable bed is a must